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Daylesford Visitor Information Centre

Daylesford Visitor Information Centre

98 Vincent St  Daylesford VIC 3460
9.00am – 5.00pm 7 days a week (Closed Christmas Day)

Ph (03) 5321 6123

 
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PRIVACY POLICY

Please read the following to learn more about our privacy policy.

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how Hepburn Shire Council Visitor Services handles and protects your PII in accordance with commonly accepted privacy principles.

Hepburn Shire Council reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to visitorinfo@hepburn.vic.gov.au or sent via postal mail to:
Hepburn Shire Visitor Services
PO BOX 21
Daylesford VIC 3460


WHAT INFORMATION WE COLLECT
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.
Hepburn Shire Council Visitor Services collects PII when you:
• Make An enquiry for yourself:
Your full name, address, email address and phone number phone numbers (mobile, work, home) are taken each time you make an enquiry with Hepburn Shire Council Visitor Services.
Hepburn Shire Council Visitor Services collects PII such as your full name, address, email address and/or telephone number whenever you submit a query or suggestion.

HOW WE USE YOUR INFORMATION

Hepburn Shire Council Visitor Services uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on www.visitdaylesford, visitcreswick, visittrentham and visitclunes.com.au may be used to:
• Respond to your questions or suggestions - We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.


WHO WE SHARE YOUR INFORMATION WITH

Hepburn Shire Council Visitor Services does not disclose any information about customer bookings to anyone except in the following circumstances:
• Legal obligations
Hepburn Shire Council Visitor Services may be required by law to disclose information provided by you to Hepburn Shire Council Visitor Services for the purposes of obtaining products or services from Hepburn Shire Council Visitor Services. Hepburn Shire Council Visitor Services may also disclose information against someone who poses a threat to Hepburn Shire Council  Visitor Services  interests (such as customer fraud) or whose activities could cause harm to others.


HOW YOU CONTROL AND ACCESS YOUR INFORMATION

Hepburn Shire Council Visitor Services believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:
• General
If at any time you wish to enquire about any of your PII that is stored by Hepburn Shire Council Visitor Services please contact us.

 

DISCLAIMER

All information on this web site is correct at time of publishing. All companies listed are members of the Hepburn Shire Council Visitor Services.

This web site may contain information about activities which by reason of their physical exertion or the degree of physical fitness required may be unsuitable or dangerous for certain persons, or it may describe activities which are inherently dangerous.

Hepburn Shire Council Visitor Services makes no representations of fact, nature, quality and suitability about any or all of the activities promoted on this site and user agrees that the user shall be responsible for first satisfying himself/herself by independent enquiry or advice as to the suitability of the particular activity. Any access of this site by the user is entirely at the users own risk and Hepburn Shire Council Visitor Services shall not be responsible for the propagation of computer worms or viruses transmitted from the site.